Geeks With Blogs

News Hi, my name is Vincent Grondin and I'm a senior consultant at Fujitsu, a consulting firm in Montreal, Qu├ębec. I'm starting that blog to share some of my thoughts and knowledge on .NET architectures and code. Being a consultant in the .NET world I come across many different things. Some good, some bad and others that are worth a blog post here whether they be good, or hmmm... shall I say, less good :) I hope you enjoy yourself while learning new stuff. Feel free to leave a comment or contact me anytime.
Vincent Grondin
Hi everyone, I thought I'd share my current experience for those of you who might be in the same position as I am right now being : I own a Microsoft Surface 2 (RT) and cannot find the serial number on it.... So before you reply and tell me how dumb I am for not being able to see the serial number under the stand, please take a deep breath and read below.... My Surface currently reboots constantly. I push the button on top, then half a second afterwards the SURFACE word appears for another half a second and bam.... reboot... and one second and reboot and on and on and on... So I said ok, I got a problem but it's no big deal since the Surface comes with a one year warranty. All I need to do is find my serial number... It's either on the original box which I'm sure everyone keeps just in case or under the stand between the "Surface" and "32GB" or "64GB" writing... which apparently I do not have... How can that be? Alright so I need support for my surface but the number one step in registering for support is providing your serial number... I don't have one... I may be out of luck but I still reached out to a few other MVPs and together we reached out to Microsoft through our direct links there (not the support line) and they apparently will keep us posted when they figure out why some Surfaces don't have a serial number... Another MVP in Montreal has the same problem as I have with having no serial number on his Surface so this might help. I will post here as soon as I have news of what should one do if their surface has no serial number and they need support but for now, we wait. Alright that's it for today, hope I can post a solution to this problem here soon ! Happy "Surfacing" all! Posted on Wednesday, December 18, 2013 9:19 PM | Back to top


Comments on this post: No serial number on my brand new surface...

# re: No serial number on my brand new surface...
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I HAVE THE EXACT SAME PROBLEM. The word Surface flashes on and off. Also, there is no serial number where there is supposed to be one!
Left by Cliff on Mar 12, 2014 3:31 PM

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