Geeks With Blogs

The Life and Times of a Dev Yes, we're really that weird

So Netflix decided that a campaign, by their most loyal customers, to see them destroyed was a bad thing.  I got this in my e-mail yesterday:

"You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.
We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.
-Your friends at Netflix"

They've created a lot of bad blood and mistrust, however.  How long before they dump profiles again?  If they were to make it so that you can have separate queues per dvd, I'd not care if they dump the profiles, but just taking it away without an option was stupid beyond belief.

It's a step in the right direction, Netflix.

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Posted on Tuesday, July 1, 2008 7:52 AM | Back to top

Comments on this post: Ya think!

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Way to go Netflix, a company that actually listens to it's customer base!!! :)

Left by Pete on Jul 08, 2008 7:17 AM

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