Book Notes from 'You Win in the Locker Room First' By Jon Gordon & Mike Smith
Caring
- Relationships are the
foundation upon which winning teams are built - and all great
relationships are based on value, respect, love, trust and care.
- Caring is a Strategy
- Jonathan Ive: designed many
of apples products said "we believe our customers can sense the care
we put into our products
- I believe caring is one of
the greatest success strategies of all
- The greatest organizations
on the planet care about the work they do, the products they create, and
the services they provide.
- Caring trademark - this
causes them to stand out from the competition.
- When you care you stand out
in a world where so many seem like they don’t care.
- Care More
- 'Who here believes they can
work harder than they currently do?'
- Every guy on the team
raised their hand.
- Next question is - 'if you
know you can work harder - then why don't you?'
- To work harder you have to
care more.
- When you care a bit more
- you give a little more time, a
little more effort, a little more energy.
- You may be a good team --
but to be a great team you have to care more.
- Its hard to measure and
quantify caring.
- Feel there is something
different about them.
- People who are part of a
team that cares think, act, lead and serve differently.
- Pittsburg Pirates Creed -
post throughout the facility
- GM said "our goal is
to be the most cohesive team in the world and our mindset is to focus on
the process of getting better every day.
- There was no talk of home
runs, wins, or losses - just purpose, process and teamwork.
- Pirates have discovered -
that it's not the numbers that motivate people - it’s the culture,
caring, and purpose that drives the numbers.
- If you want to win - you
don’t focus on winning.
- Your leaders and managers
have to model it for your team to live and breathe it.
- Clint Hurdle
- Clint is a big man with a
bigger servants heart.
- He wants to win but he's
more interested in helping his players become winners.
- Ive found that a great
leader who cares builds a team that cares.
- Creating a Culture of Caring
- To build a winning team it's
essential to build a culture of caring
- Find ways to extend yourself
to others and serve them.
- People know you care when
you go out of your way to show them they matter.
- Never underestimate the
importance of making time to make someone feel special.
- Caring is the ultimate
team-building strategy.
- People make it complicated
but its simple.
- Care about the work you do.
- Surround yourself with
people who care.
- Show your team you care
about them.
- Build a team that cares
about one another.
- Together show your
customers/fans/students/patients that you care about them
- Make caring a strategy.
- Show You Care
- We forget to show we care.
- We don’t take the time to
let others know we care about them.
- Take a sincere interest in
their professional work and personal lives.
- When you care about your
team they will give their all to you.
- My team knows that I cared
about them. I believe that, at the end of the day, what matters most is
that we made an impact in the lives of others.
- More than a Uniform and
Number
- If you want to build a
winning team - you must value all team members for who they are, not just
what they do.
- Remind yourself that under
each uniform or business suit is a person who has challenges, personal
issues, pain, hurt, and human wants and needs
- Every person, no matter how
successful, want to be appreciated, respected and valued.
- Get to know you team and see
them as more than numbers.
- Relationships are the
foundation upon which winning teams are built, and all great
relationships are based on value, respect, love, trust and care.
- Transactional versus
Transformational
- One of the most important
decisions you must make as a leader is whether you are going to be
transactional or transformational
- Joe Ehrmann - author of
InsideOutCoaching
- Transactional coaching
- See teams as a bunch of
numbers who are meant to help them succeed and win
- Transformational coaching
- See their role as a
transformer of lives who helps each team member become the best version
of him or herself.
- Believe its their job to
serve their team members in order to help them grow in skill and
character.
- Develop people
- Serve their teams
- Transform lives
- Tough Love
- Became a transformational
parent and everything changed for the better.
- Being a caring,
transformational leader - doesn’t mean that you are weak and don’t
challenge the people you lead.
- I believe in tough love -
but love must come first.
- When you care, you will take
the time to invest in relationships with your team members.
- Discover Your Caring
Trademark
- Caring is a strategy
- Most successful companies
have a unique way to show they care - its their caring trademark.
- Create your own caring
trademark
- So think about who you are
and what you stand for.
- Decide how you want to make
a difference.
- When you Care, Your Team will
Care
- Great benefits of caring -
is that it is contagious.
- When you care, you will
build a team that cares and plays hard regardless of their record.
- Over time, this creates
consistency of effort, which creates long-term success.