Well, I'm not dead, just very busy. So what better way to come back than with a Rant! Following is an actual e-mail chain between me and TrendMicro customer service. Sorry for the length but you have to follow the whole thing to understand the WTFness of it. The only thing I have changed is certain info for privacy. The cliff notes are that I have an expired anti-virus license. I was trying to renew the license through TrendMicro's web site. TrendMicro uses DigitalRiver to process purchases. The ......