http://techo.luefher.com/co... I am rebuilding a site that was originally created on Django in MVC4. The original site used dashes in the URLs to take advantage of hypothetical SEO points. I want to keep as many of the original URLs as possible, so that the site doesn’t lose any relevance advantages that it has gained by its content. A quick search revealed the URL above and a great explanation of how to add a custom ......
A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer ......
Here’s another good customer service example for you! My wife purchased a Galaxy last week and she loves the phone. She asked me to add it to our AT&T Microcell last night. I purchased the AT&T Microcell a couple of years ago, because cell signal out where I live sucks! Since microcells are managed on the AT&T web site, I went to the site and tried to sign in. Naturally, having not managed that microcell in a couple of years…and much to my chagrin…I discovered that I didn’t know my password ......