Ask Paula!

There are several reasons why the Business Contact Manager (BCM) might not load, rather than guess, the best thing to do is to have BCM generate a log file so you can analyze the problem more methodically! How cool is that ?

Here's what you need to do to invoke logging in BCM:

1. In Outlook, go to the Help Menu
2. Click on About Business Contact Manager for Outlook.
3. A window will open, in this window click on the checkbox to enable logging for BCM.
4. The log file that get's generated is located under: c:\Users\YourName\AppData\Local\Temp\BCMLog_Vx.log

Open the file and have a look around! This should help you determine what the trouble is without a lot of guess work!

• Share This Post:
• 
• 
• 
•   Short Url: http://wblo.gs/Vo2